Continuous Improvement Manager

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At Hollister, we are committed to making life more rewarding and dignified for the people who use our products and services. As a Manager, Continuous Improvement you will play an important role in helping us achieve that mission while working in a collaborative, innovative, and values-driven environment.

We are seeking a highly experienced and results-driven Continuous Improvement Manager to accelerate operational excellence, productivity and process efficiency across our European Distribution Centre, a sophisticated, high-volume and regulated medical device distribution operation.

The role will systematically identify and eliminate waste, variation, bottlenecks and unnecessary complexity across receiving, storage, replenishment, picking, VAS, labelling, shipping and supporting processes. The successful candidate will challenge established ways of working, redesign processes and lead measurable and sustainable improvements in productivity, flow, cost, capacity, quality and service.

This is a hands-on improvement leadership role requiring a Lean Six Sigma Black Belt, deep distribution-centre experience, strong analytical and communication skills, and the confidence and intrinsic motivation to constructively challenge the status quo.

The Continuous Improvement Manager will be a member of the Site Leadership Team and a key partner to the Site Leader and functional leaders in defining and executing the site's operational excellence and productivity agenda.

• 1. Process Improvement and Operational Efficiency
  Systematically analyse and redesign end-to-end warehouse processes to eliminate waste, complexity, delays and non-value-added activities while improving productivity, flow, quality, service and cost.
• 2. Lean Six Sigma and Structured Problem Solving
  Apply Lean Six Sigma, DMAIC, Kaizen, Value Stream Mapping, root-cause analysis, standard work and other structured methodologies to solve complex operational problems and deliver sustainable process improvements.
• 3. Productivity, Capacity and Material Flow
  Identify and implement structural opportunities to improve labour productivity, throughput, capacity and material flow while reducing bottlenecks and optimizing the utilization of people, equipment, automation and infrastructure.
• 4. Continuous Improvement Portfolio and Benefits Delivery
  Build and manage a prioritized CI roadmap, leading high-impact initiatives from problem definition through implementation and sustainment and ensuring measurable operational and financial benefits are delivered.
• 5. Daily Management, Standardization and Process Discipline
  Strengthen operational discipline through standard work, visual management, KPI routines and process controls, ensuring successful improvements are embedded, sustained and replicated.
• 6. CI Capability and Culture
  Build CI capability by coaching managers, supervisors and frontline employees in Lean thinking and structured problem solving and fostering a culture of ownership, curiosity and continuous improvement.
• 7. Data, Analytics and Performance Insight
  Use operational data, shop-floor observations, time studies and performance analysis to identify hidden losses, establish fact-based baselines and translate findings into clear improvement priorities and business cases.
• 8. Change Leadership and Constructive Challenge
  Act as a credible and independent change agent who constructively challenges existing processes, assumptions and practices and builds stakeholder commitment to implement lasting improvement.
• 9. Automation, Technology and Process Design
  Partner with Operations, Engineering, IT, Maintenance and automation specialists to optimize the interaction between processes, systems, equipment and automation and improve utilization, flow and operational reliability.
• 10. Cross-Functional Collaboration
  Serve as a member of the Site Leadership Team and collaborate across Operations, Quality, Engineering, IT, Finance, HR, Supply Chain, Customer Logistics and Transportation to optimize total site performance while…