Receptionist, Administrative​/Clerical

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Roseburg, OR, US

Salary Range: $14.55 To $15.50 Annually

Theindividualthatfillsthispositionmust haveaminimum of ahigh school diplomaor GED, skills in typing with word processing experience, light bookkeeping, good interpersonal skills, an ability to follow verbal and written instruction, an ability to establish priorities, be able to maintain a professional attitude and posture, and shall be CPR and First Aid certified.

Mustpossessgoodphysicalandmentalhealth,apleasant,friendly,and patient attitude, and a sincere desire to work with seniors.

Underthedirectauthorityofandaccountabletothe Front Desk Supervisor.

Theestablisheddresscodeisbusinessattireofsuits,slacks,dress shirt,withorwithout tie (males), skirts, sweaters, blouses, pants suits (females), and a name badge. Must be well groomed, tidy, and professional in appearance at all times in accordance with the established dress code policy.

This is a day/swing/noc shift, seven days per week, Monday through Sunday. The responsibilityrequirestwopart-timeoronefull-timeandonepart-timestaffmember.

Theindividualsfilling this position shall serve as receptionist to the facility and primary administrative and clerical support person for the Executive Director and Department Heads and shall respond to the resident emergencies within the independent section of the facility.

Read,understand,andabidebythepositiondescription,positionalandgeneralorientations, Statement of Service Standards, and corporate and facility policies and procedures.

• Haveabasicknowledgeofandcomplywiththefacility'sgeneralanddepartmentalsafetyrules.
• Understandbasicfireandsafetyrulesandregulationsandhaveknowledgeoftheemployee'sareaof responsibility in responding to emergencies and fire drills.
• ComprehendandadheretoallOSHArulesandregulations.
  
  Understandandhaveabasicknowledge of the MSDS material.
• Arriveontimepreparedtoaccomplishpositionalestablishedduties.
• Greet visitors,residents,andfamilymemberswarmlyandefficiently.
• Assisttheresidentsandguestswithrespectanddignity.
• Answerallincomingandinternaltelephonecallsinaprofessional,pleasantmannerperthe established corporate and facility policies.
• Assistthe Activities Departmentincoordinationofscheduledtransportationofresidentstodoctor  appointments, shopping, banking, and other activities.

10. In the absence of Marketing Department personnel, answer inquiry questions with efficient and accurate information.

• Provide informative,professional,andeffectivetoursobtainingnecessaryprospectinformation.
• Maintainthemasterformson Company Intranet.
• Maintain the Front Desk Manual .Completefilingrequirementsasneeded.
• Collectmoneyandwritereceiptsforrent,diningroommeals,stamps,andallotherancillaries.
• Balanceallmoneyandchargesdailyandcompletethe salesenvelopeonallmoneycollected.
• Handlecorrespondenceandtypingandserveasclericalsupportforadministrationandthe department heads as assigned.
• Performspecificassignmentsasrequestedbythesupervisor,suchasorderingsupplies,assisting with accounts payable, accounts receivable, payroll, maintenance of resident and employee files, forms maintenance, and organization of the work room, copy room, and storage room. Prepare bank deposits.
• Keepthe workareacleanandtidyatalltimes.
• Respondtoresidentemergencycallsasneeded.
• Recordallpertinentinformationdailyinthe
  24-hourreportlog while communicating directly with supervisor.
• Assistthe Marketing Departmentwithroutineweekly ,monthly,andbulkmailings,as assigned.
• Assembleweeklymailingsofreportsanddocumentsasrequired.
• Attendalldepartmental,facility,andothermeetingsandin-services,asrequiredbythedepartmental supervisor.
• Meetallnewresidentswithinyourscopeofserviceandassistthemintheirmove-inandorientation process.
• Maintainafriendlyandwarmresidentrelationshipwithinthe"family"spiritofthefacility.
• Typeallmenus,bothseasonalanddailyspecials,asrequestedbythe
  
  Executive
  
  Director. Completeallotherassigneddutiesasrequestedorrequiredbymanagement.

Note:

Management retains the right to add or otherwise change the duties of this position at any time at its sole discretion.