Client Services Assistant

Client Services Assistant

Long Term Opportunity

Part time /$15.31

Hr

An entry-level role who can support a high-volume, people-centered front desk environment. This team member will greet clients, answer phones, prepare clients for intake, scan and upload documents, and complete data entry in multiple systems with accuracy and consistency. They will help maintain a welcoming, organized front desk environment. The position requires someone who can follow established workflows while staying flexible in a dynamic, sometimes non-structured environment where priorities may shift quickly.

• Strong, compassionate customer service skills
• Comfort with a dynamic, fast-moving, often unpredictable work environment
• Ability to perform accurate data entry across multiple systems
• Highly detail-oriented and reliable
• Strong multitasking skills
• Comfort with scanning, digital filing, and document handling
• Basic proficiency with computers, shared drives, email, and office software
• Ability to follow structured processes while adapting when needed
• Prior reception, administrative, or client-facing experience preferred

• Demonstrates warmth, patience, and professionalism with every client
• Treats all individuals with dignity, regardless of background or circumstance
• Comfortable engaging with people who may be in crisis or under stress
• Works collaboratively and asks for help when needed
• Maintains confidentiality and professional boundaries
• Thrives in an environment rooted in equity, empathy, and inclusion