Assistant General Manager
Listed on 2025-12-08
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager, Operations Manager
Assistant General Manager (AGM) – Edgewood, MD
As an Assistant General Manager (AGM), you’ll be a hands‑on leader who plays a key role in daily operations, team development, and driving results. You’ll oversee business performance and profitability, lead hiring, training, and growth of Customer Service Associates, and be at the heart of the store’s success.
What You’ll Do- Ensure every customer leaves satisfied by gathering feedback, solving problems, and maintaining a smooth and friendly Wawa experience.
- Execute quality and engaging training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa’s safety, quality, and operational standards.
- Support hiring, onboarding, coaching, recognition, and motivation of the team to consistently perform their best every day.
- Coordinate schedules and daily tasks to keep operations running efficiently.
- Monitor store performance—review reports, manage shrink, and identify opportunities for improvement.
- Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
- Inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally including medical, dental, vision, and mental health benefits; ESOP; 401(k) with matching;
Education Assistance Program; store discounts; paid time off; paid parental leave; and access to additional benefit and wellness programs. - Eligibility for Wawa Benefits is defined under the terms of the plan(s).
- High School Diploma or GED equivalent.
- Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
- Proven leadership experience, ideally in food service or retail environments.
- Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control.
- Ability to implement change and drive results through effective execution.
- Excellent communication, relationship building, and interpersonal skills.
The hourly range for this position is $25.30–$34.10 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state, and local laws, we recruit, hire, promote, and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
Unlawful discrimination will not be a factor in any employment decision.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).