Reliability Services Operations Manager

We’re seeking a Reliability Services Operations Manager (Direct Hire) to work at a premier company in Roselle, IL. Sound good? Take a closer look below.

This range is provided by Kelly Professional & Industrial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

• Annual Bonus

• Setting the direction for the U.S. Service Operations Team, aligning processes, and overseeing performance through the development and use of KPIs.
• Managing a team that responds to customer requests, determining the structure and resources needed to handle part orders, service quotations, scheduling, invoicing, and technical support.
• Leading customer relationship management efforts, communicating customer requirements internally, and providing innovative solutions to meet their needs.

• Hold a Bachelor’s Degree or possess equivalent experience.
• Have 5+ years of management experience with a strong financial acumen to interpret data and understand its impact on performance.
• Demonstrate a sense of urgency with a bias for action and a desire to identify areas for improvement.

• Mid-Senior level

• Full-time

• Management, Customer Service, and Product Management

• Manufacturing and Packaging;
  Containers Manufacturing