Assistant Restaurant Manager

Overview

Join to apply for the Assistant Restaurant Manager role at Rackson Restaurants
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Location:

209 E St Georges Ave, Roselle, NJ 07203

Full-time/Part-time

Salary: $17.75 - $20.75 per hour

• The Assistant General Manager (AGM) oversees all Restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards.
• Support the Management Team in staff management and financial performance management.
• Assist in implementing policies, ensuring safety standards, and fostering a positive work environment.
• As the GM's right hand, assist in decision-making, training, and maintaining overall restaurant efficiency and profitability.
• Execute limited GM duties as needed.
• Demonstrate self-awareness, motivate self and others, and proactively seek feedback.
• Understand the impact of job responsibilities on Guests, Team, and Restaurant Operations.
• Ensure adherence to brand standards for service, food quality, and safety.
• Create a supportive environment for team members and resolve concerns promptly.
• Treat employees with respect, recognition, and manage sales and labor tracking effectively.
• Maintain cleanliness, maintenance, and service standards to uphold brand image.
• Plan and execute shift operations efficiently, following company guidelines for cost control.
• Lead with empathy, fairness, and a focus on teamwork; identify and develop talent for future roles.
• Apply financial understanding to improve business decisions and ensure cash handling procedures are followed.
• Ensure compliance with labor laws.
• Coordinate restaurant operations, including staffing and inventory management, and complete administrative duties.
• Identify trends and implement action plans for improvement, focusing on long-term sales growth.
• Motivate and train Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members.
• Support the success of the business hands-on as needed, including food preparation, serving guests, cleaning, or other duties.
• Other duties as assigned.

• Must be at least 18 years of age.
• High school diploma or equivalent restaurant management experience.
• Communication in English is required;
  Spanish comprehension helpful. Reading, writing, math, and computer/POS skills required.
• Previous fast food management experience required.
• Knowledge of Food & Beverage performance metrics, product specifications, and management systems.
• Technically proficient in all aspects of food preparation, production, and delivery. Knowledge of key food handling/food safety procedures.
• Strong leadership skills, including leading by example and remaining calm and professional in challenging situations.
• Ability to handle confidential information with discretion and loop in the right stakeholders for support when needed.
• Willingness to learn all areas of restaurant operations and work multiple stations.
• Positive attitude and a genuine desire to make others happy and serve one another.
• Treat others with respect and care.
• Strong communication skills, including verbal communication in Spanish and/or English.
• Self-motivated and action-oriented; learning-oriented attitude.
• Willing to admit mistakes, take accountability, and fix issues.
• Prompt and regular attendance on assigned shifts; dependable and reliable.
• Must have reliable transportation to work and to company outside events/meetings.
• Available to work a variety of days/times including weekends, evenings, and holidays.
• Physical requirements:
  
  lift/move up to 50 pounds; stand for long periods; frequent bending, reaching, and occasional exposure to temperature fluctuations.
• Reasonable accommodations available to enable individuals with disabilities to perform essential functions.

• Competitive salary and bonus program
• 401(k) with company match
• Medical, dental, vision insurance
• Paid time off
• Ongoing career and leadership development
• Scholarship opportunities
• People-first culture
• Authentic, values-based leadership

Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team!

• Bonus pay

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)