Commercial Loan Servicing Specialist II
Listed on 2026-11-04
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Finance & Banking
Loan Servicing, Banking Operations, Banking & Finance
People Drive Our Success
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism.
Together we can make a difference in the financial future of our communities.
What our team members are saying:
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General SummaryUnder supervision of the Department Supervisor and following established policies and procedures, perform all post-closing duties relating to the servicing of the Bank’s loan portfolio, according to separation of duties established by the Department Head including but not limited to the Essential Functions listed below
Essential Functions- Book new loans, renewals, extensions and modifications in accordance with credit approval and bank’s policies.
- Review daily maintenance, tickler and exception reports
- Manage Internal Control Reports
- Process International loan disbursements and board sub-notes as
- Process GL Entries in People
- Document Gathering for Legal Subpoena.
- Prepare and certify monthly general ledger accounts, as
- Process Rate Conversions and Rate Rollovers Pursuant to Loan
- Respond to borrower, branch, internal partners and others with excellent customer
- Review and clear items from daily exception report.
- Prepare and submit outgoing wires for approval and release.
- Perform basic loan research as
- Additional functions including but not limited to the following:
- Prepare Cashiers Check's
- Prepare GL Tickets for paper checks from Lockbox and regular mail
- Misc System Maintenance
- Process Change of Address Requests
- Process Automatic Payment Requests
- Scan and file work papers and loan documents
- Process incoming wires for payoffs, payments, and pay-downs
- Education:
High school diploma or equivalent; some college courses a - Experience:
2 + years of commercial loan servicing experience - Skills/Ability: PC literate, email etiquette and composition, proficiency with MS Office; use of IBS loan system a plus; ability to work in a fast pace environment while maintaining a high level of accuracy; strong problem-solving and organizational skills; ability to read and interpret Laserpro and/or attorney prepared Commercial Loan Documentation; bilingual (English, Mandarin or Cantonese) is a plus.
$25.48 – $32.21 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
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Cathay Bank is an Equal Opportunity and Aff Ilative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions,…
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