Product Strategy Manager

Product Delivery Manager III / Senior Product Discovery Manager / Product Discovery & Research Lead / User Experience Researcher

Base pay range
: $60.00/hr - $63.00/hr

Pay Rate
: $60-$63/hr W2

Contract Duration
: 1 year

Location
:
Hybrid (required onsite Tuesday & Wednesday) at Rosemead, CA 91770 (first preference) OR Remote, CA (secondary preference)

Education Requirement
:
High School Diploma / GED required

The Product Manager for Research & Discovery is responsible for turning ambiguous business needs into clear, validated, and estimate‑ready problem definitions. This role runs discovery, maps cross‑channel journeys, identifies constraints, and produces the “Discovery Packet” required for IT to provide accurate estimates and for leadership to make investment decisions. This is a hands‑on discovery and research role, not a delivery role and not a people‑management role.

• Convert vague business problems into fully defined opportunities with customer, business, and regulatory framing.
• Produce shovel‑ready “Discovery Packets” to support IT estimation, capital requests, and strategic prioritization.
• Work with the Senior Manager of Product to create ROI models (when needed).
• Translate scattered backlog into strategic themes.
• Lead customer research: interviews, usability tests, concept validation, and prototype creation/feedback.
• Leverage call center data, QM analytics, and operational insights to validate root causes.
• Work with Senior Manager of Product to identify regulatory constraints affecting the solution space.
• Produce product service blueprints, journey maps, business rule definition, and low‑fidelity prototypes.
• Align with Domain PMs to understand end‑to‑end journey impacts and constraints early.
• Work with Domain PMs to define MVP boundaries and ensure IT estimates are based on realistic, validated scope.
• Ensure all discovery artifacts are aligned before transitioning work to estimation or execution.

• 5+ years in Discovery, UX Research, Product Strategy, and Service Design.
• Strong skills in blueprinting, journey mapping, and early‑stage prototyping.
• Ability to translate user needs and operational insights into business value.
• Strong synthesis, facilitation, and problem‑facing capabilities.

• Experience in large, complex, and regulated enterprises.

Mid‑Senior level

Contract

General Business, Product Management, and Strategy/Planning

Software Development, Technology, Information and Media, and IT Services and IT Consulting