Information Technology Operations Advisor - Digital Grid Services

Join the Clean Energy Revolution Become an Information Technology Operations Advisor
- Digital Grid Services at Southern California Edison (SCE) and help shape the future of energy through innovation and technology. In this role, you will serve as a Portfolio Manager supporting the Digital Infrastructure & Integration Services project and operations organizations.

You will oversee a diverse portfolio of technology initiatives ranging in size and complexity, driving informed decisions on project health, vendor performance, financial management, and risk mitigation. Working closely with business and technology stakeholders, you will help ensure technology investments align with strategic Organizational Unit (OU) objectives and deliver measurable business value.

As a trusted advisor, you will collaborate with cross-functional teams and external partners, including Cybersecurity, Change & Release Management, Service Management, Finance, Supply Chain, Operations, and IT vendors. You will coordinate efforts across multiple stakeholders to monitor project execution, resolve issues, manage escalations, and drive successful outcomes. Strong communication and relationship-building skills will be essential as you engage and influence leaders at all levels of the organization.

As an Information Technology Operations Advisor
- Digital Grid Services, you'll help power Southern California's clean energy future. Your expertise will enable critical technology investments, strengthen digital grid capabilities, and support the reliable delivery of energy to millions of customers. Join a team committed to innovation, sustainability, and operational excellence as we work together to reduce carbon emissions and build a cleaner, more resilient tomorrow. Are you ready to help shape the future of energy?

Responsibilities Maintains the performance and availability of applications and data systems including batch jobs, SQL Service Integration Services (SSIS), ETL (Extract, Transform, Load) jobs, and sync engines.

Coordinates with cross-functional teams, including developers, IT, and business stakeholders, to troubleshoot and resolve technical problems.

Performs root cause analysis for operational incidents and recommends preventive measures. Documents supporting policies, processes, and procedures within the areas of responsibility. Reviews the IT systems and performs daily routines to ensure stability and high availability. Ensures all incidents and requests are recorded and updated within the service desk system.

Delivers incident resolution and articulates clearly and concisely with end-users and internal stakeholders.

Manages software licenses, upgrades, and patches, ensuring all systems are up to date and compatible with business needs.

Reviews, evaluates and recommends solutions related to hardware and software acquisitions and network updates.

A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications Seven or more years of experience as an IT Administrator.

Experience in maintaining performance and availability of applications and data systems.

Preferred Qualifications Five or more years of experience managing IT portfolios, technology programs, or product lines in a complex enterprise environment.

Seven or more years of experience overseeing budgets, vendor relationships, service agreements, and maintenance contracts.

Seven or more years of experience leading cross-functional IT initiatives,…