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Senior Technical Support & Escalation Specialist; Hybrid

Listing for: Culligan with ZeroWater Technology
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR

Job Description & How to Apply Below

Position: Senior Technical Support & Escalation Specialist (Hybrid)

Zip Water North America, part of the Culligan International family, seeks a Technical Customer Support Representative II to enhance our service operations. You will handle advanced technical inquiries, coordinate service and installations, and deliver consultative support to consumers, contractors, dealers, and commercial clients.

Based in a hybrid framework in Rosemont, IL, you will mentor teammates, contribute to SOPs, and drive subscription growth through Zip Care offerings while maintaining

The Senior Technical Support & Escalation Specialist (Hybrid) position in the Management & Operations, Sales field is open for applications.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Technical Support & Escalation Specialist (Hybrid) role in the description above.

We appreciate your interest in this position.

Position Requirements

10+ Years work experience
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