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Universal Member Service Representative

Job in Rosemount, Dakota County, Minnesota, 55608, USA
Listing for: Minnesota League of Credit Unions
Full Time position
Listed on 2025-12-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, Customer Service Rep, Call Center / Support
Job Description & How to Apply Below

Overview

Now hiring for our new Rosemount Branch to be opening in December.

Job Summary

If you enjoy answering questions, offering solutions, and facilitating communication with both current MY CREDIT UNION members and future members then this is the position for you. In this role many times you will serve as the first point of contact in the member journey with MY CREDIT UNION. The primary means of communication would be via telephone, but could include on-line email, mail, fax, or other communication channels.

Knowledge of financial products, services, policies, and procedures is required.

Responsibilities
  • Serve as the first point of contact in the member journey with MY CREDIT UNION.
  • Answer questions, offer solutions, and facilitate communication with members.
  • Communicate primarily via telephone; other channels may include online email, mail, or fax.
Qualifications
  • Knowledge of financial products, services, policies, and procedures is required.
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