CSR- In office Sales Representative

Customer Service Representative – State Farm Agent Team Member

Rosenberg, TX

Salary: $30,000.00–$40,000.00

• Provides professional, courteous service to internal and external customers
• Answers any questions regarding customer’s policy
• Accepts payments and processes transactions
• Identifies potential needs the customer may have regarding their policy
• Follows up with customers on quotes, renewals, and cancellations
• Participates in marketing initiatives for new business development on an as‑needed basis
• Maintains a neat and clean work area and office
• Conducts FNOL vehicle inspections and takes vehicle pictures (squatting, bending, flexing required)
• Performs bank run deposits
• Other duties as assigned

• Computer literate desired (basic to intermediate skills)
• Bilingual (English/Spanish) is helpful
• Excellent communication skills, assertive, and ability to provide first‑rate customer experience
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

• High School Diploma
• Previous customer service experience is helpful

Entry level

Full‑time

Other

Insurance