Onsite Community Association Manager; RTX

Company Summary Real Manage  is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. Real Manage is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry.

We combine experienced people, innovative technology, and proven practices to help communities thrive.

At Real Manage, The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow.

Our commitment to an exceptional associate experience is reflected in Real Manage being Great Place to Work Certified. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service.

Join Real Manage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because Real Manage is there.

Our Guiding Values Real Manage  is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.

Respect: for our customers, employees and company; mutual respect is the cornerstone for every Real Manage relationship.

Selflessness: more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships: we are a professional services company; people do business with people they like.

Always Improving: never satisfied, always learning, and always growing. At Real Manage, we are always getting better.

Responsibilities Responsible for compliance with all of the community’s policies/procedures as defined by the Board of Directors Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures

Directs the work of all department managers

Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.

Responsible for the timely preparation of monthly financial reports to the Board of Directors Coordinates the development of long-range and annual business plans aligned with association by-laws and policies

Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed

Monitors quality of association products and services to ensure maximum member and guest satisfaction

Secures and protects all the association assets

Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements

Coordinates with Board of Directors on the development and implementation of all strategic plans

Secondary Responsibilities Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies

Evaluates committee activities that report to the General Manager Ensures compliance with purchasing policies and procedures

Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities

Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results

Supports internal controls

Other duties as directed

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Minimum of two-years as an Onsite (HOA) property manager - required;

Position requires driving - a valid DL and reliable transportation is neededCMCA or state-equivalent certifications desired

Associates degree or higher

Customer service focused; CAMs service their client on a daily basis

Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client

Proactive: CAMs must proactively…