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Entry-Level Tier-1 Service Desk Analyst
Job in
Roseville, Placer County, California, 95678, USA
Listed on 2026-01-01
Listing for:
TriCom Technical Services
Contract
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A California-based technical services company is hiring for an entry-level Tier-1 technical support role. This position focuses on providing first contact resolution for routine software and hardware issues. Responsibilities include troubleshooting, documenting incidents, and maintaining customer satisfaction. Ideal candidates are recent graduates or those with 0-2 years of experience, demonstrating strong skills in Windows, customer service, and communication. Competitive benefits include paid medical/dental, time off, and 401(k) with a company match.
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