IT Support Specialist — Windows, AD & 2nd-Line
Listed on 2026-11-07
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Good Leap is hiring an IT Support Specialist to join the Employee Technology Enablement team. You will answer level 2 help desk questions, onboard new staff, and support users across the US and Mexico, ensuring productive use of our software and hardware.
You will troubleshoot issues, document resolutions, train new hires, and participate in after-hours on-call rotations, with focus on Windows 10, MS Office, Exchange, AD, DNS, and VM environments.
Are you ready to take on the IT Support Specialist — Windows, AD & 2nd-Line role at Good Leap?
Join Good Leap and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the IT Support Specialist — Windows, AD & 2nd-Line role at Good Leap, based in Roseville, CA, United States.
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