Portfolio Sales Manager

Overview

Portfolio Sales Manager

Reports to:

Vice President, Multifamily Management

Supervisory Responsibilities:

Yes

Job Classification:
Regular, Full Time, Exempt

Job Duties and Responsibilities:

We are seeking a dynamic and experienced Portfolio Sales Manager to oversee leasing operations across a portfolio of multifamily communities, with strong emphasis on new construction lease-ups. This role is responsible for driving leasing performance, implementing proven strategies to achieve occupancy goals, training and mentoring onsite leasing teams, and ensuring an exceptional resident experience from first contact to move-in.

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• Develop and execute leasing plans tailored to each community, with special focus on high-velocity lease-ups.
• Partner with marketing to launch campaigns that attract qualified prospects and maximize visibility in competitive markets.
• Analyze traffic, conversion rates, and market comps to adjust strategy in real time.
• Evaluates and supervises leasing staff and activities; makes weighted recommendations on recruitment and retention ensuring the success of the leasing plans.
• Recruit, train, and mentor onsite leasing professionals to deliver top-tier customer service and meet leasing goals.
• Provide consistent coaching, performance feedback, and development opportunities to build high-performing teams.
• Serve as a subject matter expert for best practices in digital leasing, lead management, and resident engagement.
• Monitor leasing activity across the portfolio; create and deliver weekly reports on occupancy, trends, and pipeline health.
• Identify underperforming communities and implement corrective action plans.
• Drive accountability for meeting and exceeding established KPIs, including lease velocity, occupancy, and renewal benchmarks.
• Ensure consistent, professional, and empathetic communication at every customer touchpoint.
• Champion systems and practices that streamline the application, approval, and move-in process.
• Gather resident feedback to identify opportunities for improvement in leasing and service delivery.

When you join the USA team, you'll find a collaborative work environment and the opportunity to develop your talents in an organization that provides needed services to those in our communities.

• Medical, dental, vision, and chiropractic insurance.
• Paid time off, including holidays and 8 hours of paid volunteer time per year.
• Unpaid time off.
• Bonus program eligibility.
• A wellness incentive program.
• 401(k) retirement savings plan with company match.
• Life insurance
• Pre-tax healthcare and dependent care flexible spending accounts.
• Regular training opportunities and career development planning.
• Tuition assistance and professional designation reimbursement.
• Employee Referral Bonus Program
• A scholarship opportunity for dependents of full-time employees.

Find out more about what it's like to work for USA at

USA Properties Fund, Inc. is an Equal Opportunity Employer and a drug-free workplace.

Compensation: $110, per year plus bonus, depending on experience.

• Minimum 5–7 years of multifamily leasing experience, including at least 3 years in a management or portfolio role.
• Proven success leading lease-up projects and hitting aggressive occupancy goals.
• Strong leadership, coaching, and team-building skills.
• Excellent communication and interpersonal skills; ability to influence and inspire teams at multiple locations.
• Proficiency in property management and CRM software (e.g., Yardi, Real Page, Entrata).
• Deep knowledge of fair housing laws, compliance requirements, and leasing best practices.

• Strategic & Tactical:
  Capable of designing big-picture strategies while diving into day-to-day leasing challenges.
• Data-Driven:
  Uses reporting and analytics to drive decisions and pivot quickly when markets shift.
• People-Focused:
  Motivates teams and builds strong relationships with prospects, residents, and colleagues.
• Adaptable:
  Thrives in the fast-paced, ever-changing environment of new development and lease-ups.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.