Logistics Manager

Base pay range

$75,000.00/yr - $80,000.00/yr

Annual Bonus

Job Title: Logistics Manager

Reports To: General Manager

FLSA Status: Salary Exempt

Note:

This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

Job Purpose: The Logistics Manager provides functional guidance and oversight of operations, ensuring compliance with company policies, laws, and regulations. This role supports workflow planning, employee guidance, and the integration of operational functions at the site.

• Manage site transportation operations, ensuring workflow execution and functional integration.
• Implement and enforce Logistics Standard Operating Procedures (SOPs); train employees and report non-conformances.
• Process customer load requests, ensuring accurate rates and timely responses.
• Oversee dispatch agents, ensuring proper carrier selection, communication, and customer satisfaction.
• Serve as primary contact for carriers, proactively building and maintaining relationships.
• Maintain accurate documentation and reporting, including shipment tracking and carrier performance.
• Negotiate terms and rates with shippers and carriers as needed.
• Monitor carrier performance and collaborate to improve processes and services.
• Troubleshoot operational issues and step in during staff absences to maintain operations.
• Evaluate employee performance and develop team skills.
• Lead by example to maintain high customer service standards and positive workplace morale.
• Participate in meetings and be available for weekend, holiday, and extended hours as needed.
• On-call for emergencies and staffing concerns.
• Perform other duties as assigned.

• Bachelor’s degree or 5+ years of equivalent logistics/transportation experience.
• 2+ years in a manager/supervisor role within traffic, transportation, logistics, brokerage, or 3PL environments.
• Knowledge of DOT regulations, vehicle weight limits, and load specifications.
• Demonstrated leadership skills, including coaching, counseling, and conflict resolution.
• Ability to work flexible schedules, including graveyard shifts, weekends, and holidays.
• Strong organizational, time management, and stress management skills.

• Proficiency in Word, Excel, Outlook, and related applications.
• Experience with Transportation Management Systems (TMS) for load processing, shipment tracking, and quotes.
• Preferred experience with Truck Mate, PC Miler, Fleetmatics, Road Net.
• Strong analytical skills for data extraction, compilation, and reporting.

• Ability to interact effectively with all levels of management.
• Excellent written and verbal communication; bilingual is a plus.
• Capable of leading a diverse workforce.

• Lifting up to 10 lbs.
• Extended periods of sitting at a computer.
• Ability to climb stairs.
• Distribution Center environment with varying temperatures.

• Medical insurance
• Vision insurance
• 401(k)

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.