Retail Lead
Listed on 2026-01-12
-
Retail
Retail & Store Manager, Retail Associate/ Customer Service, Customer Service Rep, Retail Support
Joining Mint Cannabis as a Retail Lead means stepping into a dynamic, customer‑centric environment that values growth, education, and exceptional service. Mint is a leader in premium cannabis delivery, consistently raising the bar for product quality and team experience. Below is an outline of what you’ll do, what you’ll bring, and why you’ll thrive here.
Location & CompensationRoseville, MI
Pay Range: $18.00 per hour + Tips (When on Drawer)
- Support daily dispensary operations: opening/closing procedures, floor flow, inventory checks, and compliance.
- Deliver exceptional customer service: greet patients, answer questions, verify allotments, and guide them through product selection.
- Train, coach, and motivate Bud tenders to maintain high standards in service, sales, and cannabis education.
- Ensure all displays are neat, properly labeled, and fully stocked with fresh, compliant product.
- Address customer concerns professionally and de‑escalate issues to create a positive guest experience.
- Operate POS systems accurately and assist with cash handling and reconciliation.
- Uphold all cannabis regulations, company SOPs, and safety standards.
- Act as a communication bridge between store management and team members to support a positive, compliant, and high‑performing environment.
- Must be at least 21 years of age.
- 6+ months of experience in cannabis, retail, or customer service.
- 1+ year of leadership experience preferred.
- Strong communication and conflict resolution skills.
- Passion for cannabis and knowledge of local product offerings and brands.
- Ability to lift up to 50 lbs and stand for 3+ hours at a time.
- Dependable, punctual, and able to adapt to flexible scheduling – weekends and holidays included.
- Reliable transportation and valid .
- Work culture that’s welcoming, passionate, and built on good vibes.
- Opportunities for growth as we expand into new markets.
- Discounts on products and merch.
- Health, dental, and vision benefits (for eligible roles).
- Paid time off to relax, recharge, and take care of yourself.
- Chance to be part of something amazing.
- Must meet all applicable state requirements to work in a licensed cannabis facility.
- High school diploma.
- To submit your application!
Mint Cannabis, founded in 2016, is dedicated to providing affordable, patient‑focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, we’ve expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration.
Equal Opportunity Employer StatementMint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).