Dental Office Front Desk Representative

Business Assistant (Front Desk Representative)

Metro Dental care Roseville, MN is looking for a front desk representative (Business Assistant) to join our team. Pay $23–25/hour.

As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. You’ll support our front office, interact with patients and insurance companies, and help maintain a smooth patient experience.

• Greet and welcome patients as they enter the office to create a great first impression.
• Answer phones, check office mail and email, and communicate with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims, verify benefits, and explain coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Front‑loaded education and training, providing the opportunity to develop to your full potential.
• Opportunity to be part of a secure company with 20+ years of industry leading experience.
• Access to on‑demand Daily Pay.

• Experience working in a fast‑paced, customer‑centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training required.

• 1+ year in a dental or medical setting.
• 1+ year in insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Availability to attend virtual training sessions periodically throughout the year.
• Tuberculosis (TB) test required for all new hires in dental office positions.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.