Payments Analyst

North American Banking Company

Location: Roseville, MN

Job Title: Payments Analyst

POSITION SUMMARY:

Provide quality support as an administrative and technical resource for the Enhanced Risk Payments Program in accordance with established systems and procedures. What's important to us at North American Banking Company is a happy customer. To that end, when we look for a new employee, we're looking for honesty, creativity, integrity, and exceptional client service skills. If you fit that description, you've come to the right place.

As a member of the North American Banking Company team, you will find a unique environment where employees are encouraged to express creativity, participate in decision‑making processes, and develop skills. You will be rewarded for hard work and dedication. We offer an outstanding package of employer paid benefits. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, protected veterans, age, marital status, familial status or status with regard to public assistance, or any other characteristic protected by law.

North American Banking Company encourages veterans, people with disabilities, and minorities to apply for employment. Salary Range: $70,000- $120,000 annually.

RESPONSIBILES/EXPECTATIONS/GOALS:
Monitors daily statistical information for Enhance Risk Payments (ERP) customers and investigates any abnormalities, suspicious activity, or large variances in activity. Performs public searches and use various tools employed by the bank to ensure transactions conducted by ERP customers are not suspicious from a BSA/AML perspective or unfair, deceptive, or abusive from a UDAAP perspective. Conducts in-depth and detailed investigations on the high risk customer when suspicious activity is detected and assists the compliance department in filing suspicious activity reports with FinCEN.

Reviews existing high risk customers and prospective high risk customer documentation to determine if the customer and the customers’ occupation or type of business meets bank standards from a BSA/AML perspective. Researches and resolves bank/customer specific problems and questions relating to the ERP program and its requirements/standards. Responsible for development and production of reporting for senior management and Board of Directors.

Assists with annual risk assessments for ERP customers, including onsite review preparation, documentation, and follow‑up on findings. Assists with implementation of operational changes/enhancements, including reporting tools, processing routines, etc. Completes verification of ERP customer new account set up on bank systems and ensures documentation complies with bank’s policies and procedures. Develops and maintains procedures for ERP processing functions. Performs other projects and tasks as assigned.

When working hybrid, the off‑site work environment requires access to an internet connection and a dedicated, private, professional space to hold video conference meetings and perform work tasks. A manager may at any time change the parameters of their employee’s hybrid working location, dates and/or times. Additional things to keep in mind:
Dress Code. Adherence to bank dress code is required for all client meetings whether in person or via video conferencing. End‑user computer polices. It is important for employees to remember that all mobile device and end‑user computer policies, procedures, and protocols that exist in the office are still in force when working remotely. Confidentiality. Due to the confidential nature of banking, printing client related documents remotely is strictly prohibited.

It is also important to hold all meetings in a private space. Frequent and consistent check‑ins. Communication between manager and employee is critical for both parties to discuss workload, issues, successes etc. Err on the side of over‑communicating. Face‑to‑face or voice‑to‑voice. Don’t rely on email for communication. A phone call or Zoom meeting is needed on a regular basis.…