Sr. Credit Specialist
Listed on 2026-09-28
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Finance & Banking
Accounts Receivable/ Collections, Financial Analyst
About Hawkins:
Hawkins, Inc. is a formulator, manufacturer, blender, distributer, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands across a variety of industries have depended on Hawkins for the chemical products they need since 1938. Learn more about us at
POSITION SUMMARY:The Senior Credit Specialist is responsible for analyzing and assessing the creditworthiness of customers using external credit risk management reports to determine appropriate credit limits, research account disputes and bill discrepancies, perform customer account reconciliation, respond to credit inquiries from external and internal customers, and identify delinquent accounts requiring external collection efforts. This position is responsible for leading process improvement initiatives that strengthen team effectiveness and for overseeing all credit related activities associated with new acquisitions.
DUTIES AND RESPONSIBILITIES:Credit Review and Analysis:
- Establish new customer accounts
- Perform financial research to determine lines of credit
- Prepare analysis of customers who exceed authorization limit and make recommendations to the Credit Manager
- Review and release credit holds, and ensure there is department coverage at all times for credit holds
- Resolve billing discrepancies and initiate invoice corrections
- Work with customers and/or sales agent on resolving outstanding balances
- Perform collection activities as needed
- Make recommendations to Credit Manager for doubtful accounts, debt write-off and 3rd party collections
- Review, update and maintain all reporting
- Maintain various department spreadsheets
- Enter new customer information into correct databases
- Maintain customer information
- Maintain sales tax information
- Maintain strong working relationships with customers and internal departments
- Respond to customers in a timely and professional manner
- Complete customer vendor forms for manager approval
- Respond to customer insurance requests
- Train/mentor new employees to create consistent high-quality output that meets our internal and external customer needs.
- Provide backup coverage as needed for department.
- Assist Manager with Department projects.
- Facilitate as Team Lead for the Department.
- Work with Business Analyst on JD Edwards system updates, improvements, and error resolutions
- Proactively identify and drive process improvements that increase efficiency and effectiveness to completion.
- Assist with all credit-related aspects of new acquisitions.
- Responsible for ensuring that internal controls pertaining to processes as documented in the Company's Sarbanes Oxley documentation are adhered to. Any deviation from the documented controls should be reported to supervisor or another person in management.
EXPERIENCE:
- 3 + years of credit/collections experience or related work experience
- Strong analytical skills
- Ability to work independently and as part of a team
- Excellent oral and written communication skills
- Organized and detail orientated
- Ability to multitask and work well while meeting deadlines
- JD Edwards software experience preferred
- Demonstrated ability to effectively utilize Microsoft applications, strong excel skills required.
- Attention to detail and follow through on all action items
- Must be able to work collaboratively in a cross-functional environment and ensure timely completion of responsibilities.
The physical demands…
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