District Operations Coordinator

Overview

H&R Block cares about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. It’s an exciting time to be part of H&R Block.

• Hire and provide leadership for assigned Operational Administrative Assistants and Operations Specialists by setting and managing against performance goals, coaching, and providing development opportunities
• Manage labor and productivity to budget and business demand
• Ensure team submits timely and accurate expense reports
• Support DGM(s) through consistent and effective communication, providing updates on all operations, initiatives, and known issues
• Manage office readiness, partnering with Lead Field System Technicians to facilitate office readiness planning, location set up and tear down, real estate projects, and office upgrades
• Ensure all supplies are available to assigned offices
• Execute planograms, ensure office standards are consistently met, and manage supply ordering and distribution
• Prepare for hiring and onboarding (Ready to Serve) by assisting with hiring fairs and recruitment events
• Track and resolve issues with hiring status, offer letters, pay rate exceptions, I-9 compliance, Preparer Tax Identification Number (PTIN) applications, training requirements, and furloughs

• High school diploma or equivalent
• Ability to adapt to change and thrive in dynamic environments
• Effective time management and organization skills with the ability to handle multiple priorities
• Expertise in strategic thinking and planning to drive team success
• 3 years minimum related work experience
• Proficient in problem-solving and making informed decisions
• Strong ability to communicate effectively and build partnerships
• Strong leadership and team management skills
• 1-3 years supervisory/management experience

Competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit

H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Pay Range: $25.10 - $37.64/hr.