Inside Sales Representative​/Customer Service

Overview

Join to apply for the Inside Sales Representative/Customer Service role at Singer Industrial

This range is provided by Singer Industrial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$21.00/yr - $25.00/yr

• Spend the first 1-2 months in the plant acquiring requisite product knowledge and skills to transition to an Inside Sales Representative position.
• Transition to the Inside Sales/Customer Service role and become familiar with customers, products, pricing, and our high-quality Customer Service strategy.
• Proficiently apply industrial and hydraulic hose knowledge to customer applications.
• Maintain continual learning as the position requires constant updates of product knowledge.
• Work in coordination with Outside Sales to service specific customers, assist with special projects and telemarketing.
• Provide 100% attention to delivering exceptional customer service to each customer daily.
• Performs other duties as assigned.

Minimum H.S. diploma; ideal 1-2 years of community college, technical school, 4-year university, or military service.

2 years of Inside Sales / Customer Service

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Self-reliant and self-motivating.
• Ability to multi-task and manage multiple customer situations simultaneously.
• Excellent oral and written skills; comfortable communicating with all levels of personnel from the shop floor to senior management.
• A sense of urgency in a fast-paced, activity-based sales environment.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
• Comfortable working on computers with working knowledge of Microsoft Word, Excel and PowerPoint.
• Ability to prioritize and plan work activities, use time efficiently, and develop realistic action plans.
• Adapts to changes in the work environment; manages competing demands and handles frequent changes, delays, or unexpected events.
• Dependability: consistently at work and on time; follows instructions; responds to management direction; solicits feedback to improve performance.
• Safety and security: actively promotes and observes safety and security procedures and uses equipment and materials properly.

• Entry level

• Full-time

• Sales and Business Development

• Commercial and Industrial Machinery Maintenance

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