Relief Security Officer

Job Overview

Flexibility to travel as this role covers various DWP sites within the region:
Coleford, Cinderford, Ross-on-Wye, Leominster, and Worcester.

• Ensure a safe and secure environment for DWP staff, visitors, and property.
• Patrol premises regularly to identify potential security threats.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as needed.
• Provide high level of customer service and assist staff and visitors with security‑related matters.
• Conduct routine security checks and submit incident reports as appropriate.
• Adhere to Mitie and DWP security policies, procedures, and regulations.
• Look out for and immediately report any health and safety hazards or potential hazards on site.
• Stay alert to threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the client.
• Call emergency services and the Communication Centre to report all incidents.

• Previous security experience.
• DS Licence preferred.
• Full UK driving licence required.

Hourly rate: £12.71.

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. Virtual GP consultation, salary finance scheme, flexible benefits platform "Choices" with options such as dental insurance, dining cards, coffee clubs, technology products at an affordable cost, high‑street discounts via the MiDeals platform, cycle‑to‑work scheme, life cover and a save‑as‑you‑earn scheme. Mitie Matching Share Plan and recognition through Mitie Stars with cash prizes.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know by emailing [email missing].