Sales​/Export Administrator

Location: Haslingden

Role Overview :

The International Sales / Export Administrator provides key support in exporting underlays and accessories, ensuring all orders are shipped efficiently and in compliance with export procedures (post-Brexit Europe & Rest of the World). The role requires handling export documentation, coordinating with internal teams, and maintaining excellent customer service.

Key Responsibilities:

* Process Export Orders:
Receive, process, and acknowledge export orders from customers, agents, or sales managers.

* Stock & Shipping Coordination:
Check stock, liaise with Credit Control, and arrange shipping logistics with hauliers and warehouses.

* Documentation:
Prepare and distribute all necessary export documents, ensuring Proof of Export is maintained.

* Customer & Freight Liaison:
Work with export customers and shipping agents to secure freight rates, payment terms, and resolve claims or compensation issues.

* Record Management:
File all export records accurately as per company procedures.

Person Specification:

* Experience:

2+ years in Export Administration.

* Skills:

Strong communication, numeracy, IT skills, and the ability to work independently.

* Attributes:
Detail-oriented, proactive, and able to handle complex tasks in a fast-paced environment.

Position Type :

Permanent , Full time (36.25 hours per week )

Shift pattern :
Monday
-Friday, 8am-4pm with 45 mins unpaid lunch

Holiday entitlement : 25days + 8 bank holidays (with additional service days after 4/8/12 years )