One Stop - Customer Service Assistant

Overview

Join One Stop Stores Ltd, a Tesco subsidiary, as a Customer Service Assistant in a fast‑paced retail store.

As a Customer Service Assistant, you will play a vital role in daily store operations, providing excellent customer service, stocking shelves, processing payments and maintaining the store’s appearance.

• I know my customers and serve them with passion and pride, giving great natural service.
• I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
• I work across all areas of the store, including online, tills, replenishment, vending and stock routines, ensuring tasks are completed to meet the needs of our customers.
• Putting into practice the training I have received to ensure we work safely.
• I take part in seasonal, community and charity events, creating a great inclusive atmosphere.
• I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
• I always follow the Think 25 policy when serving age‑restricted products to all customers.
• Responding quickly to assistance calls or interventions on self‑service checkouts, explaining what I am doing to the customer.
• I work in a clean, tidy and organised manner, keeping aisles clear of congestion.
• At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.

One Stop offers flexible working, a supportive team culture and opportunities to develop within the Tesco Group. Benefits include a comprehensive benefits package, training and development, a supportive work environment and a commitment to making everyday life easier for customers and colleagues.

One Stop is proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives and experiences of our colleagues. We are a Disability Confident Leader (Level
3), offering reasonable adjustments throughout the recruitment process and a safe, supportive environment for all.

Manchester, England, United Kingdom.

the One Stop Careers page and submit your application online. For the full list of colleague benefits, scroll to the bottom of our Careers Page.