Business Services Coordinator

**LOCATION :
Roswell, GA 30075;
Must be able to reliably commute or planning to relocate before starting work (Required)

* Please note:

The St. George community is not located on the transportation bus line ***

_ Position Summary_

This position reports to the Business Office Manager. This position is responsible for Billing, Accounts Receivable, Cash Receipts, New Resident Support Services, and Customer Service. This includes completing work on a timely basis in accordance with our policies and procedures.

Key Responsibilities

• Preparation of payroll. Process payroll bi-weekly using an online system and confirming all payroll properly in accordance with company policy.

• Time Clock Program – must understand and support this system to support the processing of payroll.

• Full understanding of our Resident Contracts and how to support other departments and programs related to the resident benefits. Understanding how to apply the contract terms to our billing system, rate program, respite care, etc.

• Billing:
  Preparation of resident monthly statements or any other billing software used by St. George Village.

• Accounts Receivable – Support the function of A/R to include but not limited to collecting and depositing all receivables, insure payments are applied to proper accounts, make daily deposits and record deposits in a timely manner.

• Deposits:
  Timely daily deposits and records payments or keep record of deposits as described in procedures.

• Supports the business office but not limited and including Business Manager and Executive Director in relation to preparation of financial statements.

• Monthly calculation of Utility Billing and other Billing of Sister Properties.

• Distribute monies to department directors from Petty Cash while upholding all policies and procedures. Submit request for reimbursement on a weekly basis to ensure cash is on hand when needed. Business Manager must approve reimbursement request. Report any unusual request to the Business Manager if necessary.

• Support and understand the point-of-sale Program to be able to answer Resident questions or problem solve.

• Respond to customer requests in a timely manner.

• Work with AP processes alongside the Business Manager. Expense Report Review, Invoice Review, and GL Coding, research vendor questions, distribute check payments to vendors SGV have received from Wesley Woods.

• May assist in annual audit review and support.

• Understand the LTCI policies and assist residents with keeping claims up to date.

• Required training as assigned by Business Office Manager or Human Resources Manager, including but not limited to SGV required training.

• Additional duties as assigned.

Education and/or Experience

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2 years in Accounting, Business Office or equivalent experience. Five years “hands on” experience in accounting/ financial or billing and/or related experience and/or training or equivalent combination of education and experience.

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_ Language Skills_

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Ability to respond to common inquiries or complaints from customers in person, by phone call or by written word. Ability to read, analyze, and interpret common documents, contracts, manuals, or financial information.

_ Mathematical Skills_

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Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent.

_ Reasoning Ability_

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Ability to define problems, collect data, establish faces, and draw valid conclusions.

_ Other Skills or Experience_

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_ Knowledge of:_

Processing Payroll

Monthly Billing

Accounts Receivables

Cash Receipts

Excellent Customer Service and Communication verbal and written

Meeting Deadlines

Proficient in MS Office and General Computer Skills

**** _ This position must adhere to the St. George Village core expectations:_

Customer Service :
Responsible for effectively meeting customer needs by carrying out established customer service / guest relations protocols of SGV. Meeting the goal of having a very high degree of responsive and friendly customer service for all customers and taking responsibility for customer satisfaction.

Safety :
Follows departmental safety practices. Works safely and contributes to a safe work…