Senior Customer Escalations Lead
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
One Trust is seeking a Sr Customer Escalations Manager in the United States to lead the resolution of high-priority customer issues and coordinate cross-functional teams. You will be a trusted point of contact, communicating clearly and driving timely resolutions to strengthen trust and retention.
Responsibilities include end-to-end escalations, root-cause analysis, and proactive risk management across Support, Engineering, Product, and Customer Success.
We are currently recruiting a Senior Customer Escalations Lead for our team in Atlanta, GA, United States.
This posting is for the Senior Customer Escalations Lead role at One Trust, based in Atlanta, GA, United States.
We are looking to fill the Senior Customer Escalations Lead position at One Trust in Atlanta, GA, United States.
The Senior Customer Escalations Lead role at One Trust is now open for applications in Atlanta, GA, United States.
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