Room Attendant

Room Attendant position at Raines Company

Position Summary: The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.

Established in 1988 as a family‑owned business, Raines has grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family‑oriented culture that believes in building relationships with our associates, with our partners, and within the communities where we operate.

We offer comprehensive medical, dental, and vision benefits, a 401K plan, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
  
  Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attend meetings as required

• Experience in customer service, forward‑facing, or other guest‑related positions
• Prior experience in the hospitality industry as a room attendant strongly preferred
• Experience cleaning in a customer‑focused environment
• Experience with specific brand as it applies
• Minimum high school diploma, GED or equivalent

Raines is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre‑employment background check required.

EEO/D/V

• We encourage job seekers to protect themselves from email and recruiting scams.
• We do not accept applications via email or fax.
• We never ask for money as part of the application process.
• We only contact job applicants from approved email domains.

Entry level

Part‑time

Management and Manufacturing

Hospitality