Front House Manager

Position: Front of the House Manager

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Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off

JOB TITLE:
Restaurant Front of House Manager

POSITION STATUS:
Exempt Salaried

SALARY RANGE:
Varies on Experience

DIRECT OVERSIGHT: FOH/Overall Restaurant Operations

REPORTS TO:
General Manager

JOB SUMMARY:

Our FOH Manager serves at the ambassador to the JINYA restaurant concepts, ensuring food and services exceeds our standards of excellence. They provide daily guidance and motivation to all team members, specifically front of house team members, as well as maximizing productivity, maintaining cleanliness and adhering to service and hospitality standards. The FOH Manager acts as our liaison between our guests and our operations team, leading our team and setting the example.

PRIMARY RESPONSIBILITIES:

• Maintains safe, secure and healthy work environment by establishing, following and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; participating in safety reviews; ensure restaurant cleanliness and overseeing all aspects of safety protocols within the kitchen and restaurant setting
• Ensures and manages restaurant cleanliness, specifically the front of house area. Responsible for all aspects of front on house safety and beverage/food preparations Ensure all team members are adhering to food safety preparations and executions
• Responsible for development and daily operations of the front of house team members, supporting and leading both front and back of the house, and execute excellent food and service quality controls
• Manages service and hospitality standards by consistently monitoring and reviewing all aspects of service and hospitality, through utilizing the steps of service
• Controls costs by reviewing labor, minimizing waste and ensuring our guests receive the highest excellence in service/hospitality. Controls beverage cost and usage by adhering to proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures
• Orders and reviews beverage supplies, ingredients and other bar items in a timely and cost-effective procedure. Maintains inventory levels and conducts inventory with management team. Ensures that all products are ordered according to predetermined product specifications and received in correct unit count and condition and delivers are performed in accordance with our receiving policies and procedures
• Create schedules for front of house team members, ensuring efficient labor costs based on daily sales. Schedules labor as required by anticipated business needs while ensuring that all positions are staffed when and as needed and labor cost objectives are met
• Oversees, schedules and reviews necessary repairs and maintenance on as needed on all front of house equipment. Ensures equipment is kept clean and in excellent working condition through inspections and following company’s preventative maintenance programs
• Coordinates daily front and back of the house operations with restaurant team members, from sales goals, review product quality, and organize and supervise shifts. Manages breaks and support in proper and efficient scheduling needs
• Appraises front of house team member’s performance and continuously provide feedback to improve service and productivity. Be knowledgeable of company policies regarding disciplinary actions, administering prompt, fair and consistent corrective actions for any and all violations of company guidelines and policies
• Responds efficiently and accurately to any guest complaints and corporate communications
• Works closely with general manager and other restaurant managers to meet and exceed revenue objectives, including food, beverage and labor costs
• Trains, develops and manages current and new front of house team members on safety, beverage recipe adherence and service/hospitality standards. Cross-train qualified team members…