Customer Sales Representative

Overview

Join to apply for the Customer Sales Representative role at Ace Handyman Services
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Administrative professionals with a customer service background who are engaging and sales-oriented are encouraged to apply. Ace Handyman Services is a national leader in home improvement and home repair services, designed around the needs of our customers.

• Competitive salary
• Opportunity for advancement
• Training & development
• Bonus based on performance

Compensation: $18.00 - $20.00 per hour

• Facilitate calls to educate and sell our customers on the types of repair services and solutions we provide, as well as our service model.
• Provide logistical support for craftsmen, helping with material ordering and scheduling efficiencies.
• Inbound and outbound customer sales/education while organizing work and project schedules for craftsmen/handyman.
• Provide customers with information and expert advice on services, pricing, and availability.
• Assist in solving operational logistics to ensure a smooth customer journey.
• Answer phone within 3 rings and respond to job leads in a timely manner.
• Coordinate schedule and material ordering for multiple craftsmen and projects using dispatching and schedule management software (Service Titan).
• Return calls to customers as needed and follow up with past customers.
• Support flexible hours 7:30am – 5:30pm as needed.

• Professional, highly organized and detail-oriented with strong administrative background
• Excellent verbal and written communication and interpersonal skills
• Ability to interact effectively with customers and craftsmen/handyman
• Strong solution-focused attitude and ability to work quickly
• Phone sales experience required
• At least 5 years of service dispatch scheduling experience
• At least 5 years of direct customer-facing experience
• Social media management and engagement a plus
• Exceptional phone sales experience (confident & engaging)
• Excellent technology skills (Service Titan, MS Excel, Teams, Word)
• Great multitasking and prioritization skills
• Sales and/or Marketing understanding a plus
• Managing service crew members and schedules

Ace Handyman Services is a franchise network of independently owned and operated franchises. Your application will go directly to the franchise owner, and all hiring decisions are made by the franchise management. Inquiries should be made directly to the franchise owner.

To apply, please submit your application. Show Me All Jobs may be referenced in the process.

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