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SaaS Technical Support Analyst - Customer Success Focus

Job in Roswell, Chaves County, New Mexico, 88202, USA
Listing for: Trinnex
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    Technical Support, IT Support, SaaS Sales, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 75000 - 98000 USD Yearly USD 75000.00 98000.00 YEAR
Job Description & How to Apply Below

Trinnex is seeking a technically adept SaaS Technical Support Analyst to act as a trusted product expert for customers, driving adoption and retention across our water-tech SaaS platform.

You will collaborate with Product, Engineering, Sales, and Customer Success to troubleshoot issues, deliver solid resolutions, and create knowledge base content to empower users and scale support operations.

We are seeking a motivated SaaS Technical Support Analyst
- Customer Success Focus to join Trinnex in Roswell, NM, United States.

Step into the SaaS Technical Support Analyst
- Customer Success Focus role at Trinnex in Roswell, NM, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Roswell, NM, United States.

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