Clerical Assistant

The Endoscopy Department provides specialist diagnostic and therapeutic procedures, supporting patients throughout their investigative pathway. As a busy, patient focused service, the department relies on efficient administrative processes to ensure clinics, procedure lists, and patient journeys run smoothly.

The Clerical Assistant plays a key role within this environment, offering vital administrative support to both clinical and nonclinical teams. The postholder will be part of a friendly, supportive administrative team that helps maintain high standards of patient care, timely communication, and well coordinated service delivery.

As a Clerical Assistant you will provide essential administrative support to ensure the smooth and efficient running of the service. The role includes handling general office duties such as answering telephone enquiries, managing incoming and outgoing correspondence, maintaining accurate records, booking appointments, and supporting the wider team with daytodayadministrative tasks. The postholder will work closely withstaff across the department, demonstrating good communication skills, attention to detail, and a professional, patient focused approach.

This role isvital in helping the service deliver high quality, timely and wellcoordinatedsupport.

The Rotherham

NHS Foundation Trust (TRFT) is a combined acute and community Trust serving ourlocal population of around 270,000 people. Our vision is to always act theright way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust weare on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are thesecond most improved Trust in England for would you recommend the Trust as aplace to work?, and were one of the most improved for staff engagement overall

But don't justtake our word for it each year hundreds of colleagues receive nominations forour Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together.

If you are passionate about making a difference, then please apply to join uson our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.
Check if you need a UK visa -  () band 2 and band 3 roles are no longer eligible for sponsorship.

Please see attached the job description and person specification for the full details about the role and the responsibilities.

• Working as part of a team.
• Working under own initiative.
• Working under pressure or to meet targets/deadlines.
• Maintain effective, accurate and efficient office systems.

• GCSE English grade C or equivalent qualification
• Previous training in/use of Trust in-house systems, such as Meditech.

• Knowledge and understanding of what patient confidentiality means.
• Previous clerical experience.
• Understanding of the NHS.
• Health and Safety in the workplace.
• Understanding of Endoscopy.

• If so, please provide the name of the organisation that referred you to enable us to validate and track your application

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.