Receptionist​/Clerical Assistant

An exciting opportunity has arisen to join our friendly team at The Rotherham NHS Foundation Trust (TRFT). We are looking for an enthusiastic and motivated individual with excellent interpersonal skills to work as a Receptionist/Clerical Assistant for the Acute Medical and Short Stay Medical Units, located on B level at TRFT.

You will be an integral member of the team, working in our busy reception areas registering patients and completing other administrative tasks relevant to the position. You should have experience working in a clerical role, have a professional attitude, and be able to work flexibly in a busy environment and often a demanding role. You will be able to work a variety of shift patterns including weekends and Bank holidays.

You will ideally have experience of working in a hospital reception environment and be familiar with administrative processes and practices.

For more information, contact Janice Beesley - Admin Team Leader on or

Duties include but are not exclusive to:

• Welcoming and registering patients upon arrival to the ward.
• Assist in creating a patient‑focused environment maintaining dignity and confidentiality.
• Updating patient movement on EPR in an accurate and timely manner.
• Deal with face‑to‑face, email and telephone enquiries.
• Communicate with the nurse in charge and other site professionals to ensure patient flow is kept moving throughout the hospital.
• General office duties including scanning, photocopying and filing.

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.

All band 2 roles are not eligible for sponsorship. The trust no longer supports HCSW band 3 roles with sponsorship

• Previous experience of working in a customer service environment/with members of the public.
• Previous experience of working within the NHS or other healthcare setting.
• Training/experience using Meditech (EPR system).

• Educated to GCSE level or equivalent. Maths and English at grade C or above (or equivalent) or equivalent/demonstrable experience.

• Working knowledge of Microsoft packages i.e. Outlook, Word, Excel.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.