Learner - Reception Officer
Listed on 2026-06-08
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Administrative/Clerical
Receptionist
Location:
Rotherham and Worksop
Salary: £13.88 - £14
Hours:
Full-Time, 37hrs per week
Contract Type:
Temp from 06/07/26 to 25/09/26
Our client, a leading education provider, is looking for a confident and customer‑focused individual to join their Learner Recruitment and Events Team. As a key front‑of‑house presence, you'll provide a warm welcome and professional service to all visitors, learners and staff.
This full‑time role is ideal for someone who thrives in a busy reception environment and enjoys helping others. You'll handle course enquiries, provide pre‑entry advice, and ensure every interaction reflects the college's commitment to excellence.
Responsibilities- Deliver a professional reception and enquiry service
- Provide accurate information and advice to learners
- Manage phone, email and face‑to‑face enquiries
- Support internal departments with learner recruitment processes
- Ensure a positive and efficient customer experience
- Experience in a customer‑facing role (education sector desirable)
- Excellent written and verbal communication skills
- Level 2 in English and Maths (or willingness to work towards)
- Must hold a current & valid ENHANCED DBS
- Level 3 in Information & Guidance and Level 2 in Customer Service (or willingness to work towards)
This is a rewarding opportunity where you'll be part of a dedicated, one‑team environment that values innovation and continuous improvement.
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