Direct Monitoring Officer

Direct Payment Monitoring Officer Job details

Salary: £28,598 - £31,022 (pay award pending)

Contractual hours: 37

Basis:
Full time

Region:
Rotherham

Job category/type:
Finance

Date posted: 10/07/2026

Job reference: REQ
23517

Directorate:
Corporate Services

Permanent, Full time, 37 hours per week

We are looking to recruit a Direct Payment Monitoring Officer to join our busy Revenue and Payments Team. This is an excellent opportunity for someone who enjoys working in a fast‑paced, professional environment and wants to play a key role in supporting effective service delivery for adults who require social care.

The role focuses on auditing accounts for people who are in receipt of a Personal Budget via a Direct Payment.

• Providing an efficient and effective audit function
• Providing information, advice and guidance to assist people with the financial management of their Direct Payment
• Maintaining comprehensive records and documentation
• Ensuring all tasks are completed and timescales adhered to
• Progress any issues relating to the management of the budget and report to Adult Social Care
• Recover any unspent monies following the audit and/or close‑down process
• Support the Direct Payment Team

• Experience of working in a financial or audit environment would be beneficial
• Strong numerical and analytical skills, with confidence interpreting financial information
• Excellent written and oral communication skills
• High level of accuracy and attention to detail
• Effective organisational and time‑management skills, with the ability to prioritise workloads
• Proficient in the use a range of computer applications including word processing, spreadsheets, internet, and e‑mail
• A commitment to continuous learning and professional development

If you thrive in a fast‑paced environment, embrace change, and enjoy adapting to new challenges, this is a rewarding opportunity to join our supportive and experienced Revenue and Payments Team.

• Comprehensive mentoring and training from experienced colleagues
• A strong, collaborative team with regular team meetings and peer support
• Hybrid working arrangements, supporting flexibility and work‑life balance

Riverside House
Main Street
Rotherham
S60 1AE

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.

For further information, please visit our website.

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).