Senior Credit Controller

Senior Credit Controller

Location:

Poole, BH12 Salary: £28,000 - £50,000 per annum, dependent on experience

Hours:

40 hours per week, Monday to Friday

Contract:

Full-time, Permanent, Office-based We're looking for a highly organised and proactive Senior Credit Controller to join our Finance team. This is an excellent opportunity for an individual with strong communication skills and a keen eye for detail to play a key role in managing customer accounts, maintaining cash flow, and supporting the continued success of our business.

What We Offer Competitive salary of £28,000 - £50,000 per annum, dependent on experience Full-time, 40-hour working week Company pension scheme Staff discounts on selected products Supportive, friendly, and collaborative working environment Opportunities for career development and progression On-site parking Employee Assistance Programme Training and development opportunities

The Role As a Senior Credit Controller, you will be responsible for managing customer accounts and ensuring payments are received in a timely manner. You will work closely with customers and internal departments to resolve account queries, reduce outstanding debt, and support the overall financial health of the business.

Key Responsibilities Proactively manage and collect outstanding customer debt Contact customers by telephone, email, and written correspondence to secure payment Monitor customer accounts and maintain accurate records Reconcile customer accounts and investigate discrepancies Resolve invoice, payment, and account-related queries efficiently Produce aged debt reports and provide regular updates to management Assess customer creditworthiness and recommend credit limits where appropriate Allocate incoming payments and maintain accurate account information Build and maintain positive relationships with customers and internal stakeholders Support month-end procedures and assist the wider finance team when required Ensure company credit control procedures are followed and continuously improved About You We're looking for someone who is:
Experienced in liaising with credit insurers and managing credit-insured sales ledgers. Experienced in a Credit Control, Accounts Receivable, or similar finance role Confident communicating with customers and negotiating payment arrangements Organised, proactive, and able to manage a busy workload effectively Numerate with strong attention to detail and accuracy A confident user of Microsoft Office, particularly Excel Experienced using accounting or ERP systems Able to work independently while contributing positively to a team environment Professional, resilient, and customer-focused Ready to Apply?

If you're ready to take the next step in your career and join a growing, successful business, we'd love to hear from you. Simply click Apply and send us your CV. We look forward to hearing from you.