Senior Booking Clerk

We are seeking a dynamic individual to join our friendly, busy team as a full-time Senior Booking Clerk across Specialist Surgery. The successful applicant will demonstrate excellent organisational and communication skills. They will be highly motivated with a keen eye for detail and have current experience working with IT systems. They will provide an efficient and high-quality scheduling service to support achieving the teams key success targets.

This is a very busy role and will be an excellent opportunity for the right candidate who has the ability to cope with the demands of the service.

The successful candidate will manage the waiting lists and help with patient queries, bookings and cancellations, working closely with a team of medical secretaries, clinicians and the management team to ensure patients are listed for surgery appropriately. They will ensure all procedures have been followed, providing a smooth and positive experience for our patients.

This is a highly responsible but rewarding position and would suit a cheerful and self-motivated person who is able to prioritise their own workload with flexibility no two days are the same, and the team work extremely hard to put the patient first.

The Rotherham

NHS Foundation Trust (TRFT) is a combined acute and community Trust serving ourlocal population of around 270,000 people. Our vision is to always act theright way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust weare on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are thesecond most improved Trust in England for would you recommend the Trust as aplace to work?, and were one of the most improved for staff engagement overall

But don't justtake our word for it each year hundreds of colleagues receive nominations forour Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together.

If you are passionate about making a difference, then please apply to join uson our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.
Check if you need a UK visa -  () band 2 and band 3 roles are no longer eligible for sponsorship.

Please see attached the job description and person specification for the full details about the role and the responsibilities.

• NVQ or equivalent in customer service administration
• Previous training in/use of Trust in-house systems

• Working in a customer/patient care environment
• Working as part of a team
• Working under own initiative
• Working under pressure or to meet targets/deadlines
• Maintain effective, accurate and efficient office systems including
• Medi Tech
• Previous NHS experience

• Knowledge and understanding of the 18 week policies
• Knowledge of national and local access targets
• Confidentiality

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum, pro rata