Care Coordinator

Rotherham | Full-Time | £30,000 per annum

Be the heartbeat of outstanding care. Support teams. Change lives.

At Lotus Home Care, we believe great care starts with great coordination. We’re looking for an organised, compassionate, and proactive Care Coordinator to join our Rotherham branch and play a vital role in ensuring our clients receive exceptional care - every visit, every day.

This is a rewarding opportunity for someone who enjoys problem-solving, supporting people, and being part of an award-winning care provider that truly puts people first.

We deliver premium, personalised domiciliary care across Yorkshire and the Humber, helping people live safely and independently in their own homes.

Our ethos is simple and powerful:
Home Care With Love - for our clients and our colleagues alike.

• Competitive salary: £30,000 per annum
• Full-time, permanent position
• Ongoing training and development
• Blue Light Card
• Clear career progression opportunities
• Support from an experienced and approachable management team
• Join an award-winning care provider with a people-first culture

As a Care Coordinator, you’ll be the key link between clients, families, and care workers. Reporting to the Branch Manager, you’ll ensure care is delivered smoothly, safely, and consistently — while supporting and developing our frontline teams.

• Create and manage staff rotas, ensuring appropriate travel time and breaks
• Match carers to clients based on skills, preferences, and location
• Manage new referrals from private clients and social services
• Support assessments, care planning, and care package reviews
• Communicate with clients, families, and healthcare professionals
• Carry out risk assessments, reviews, and care worker supervisions
• Ensure care documentation and client records are accurate and up to date
• Support weekly KPIs, logbook drops, and team meetings
• Organise and participate in supervisions, appraisals, and training
• Take part in the on-call rota, including alternate weekends
• Provide occasional support to neighbouring branches when required

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.