HR Assistant

Full time | Civic Recruitment Limited | United Kingdom

Posted On 24/06/2026

Human Resources

City Richmond Park

Province Richmond upon Thames

Postal Code TW10

3 months contract with a Local Authority

Job Title: Recruitment & HR Administrator

Job Purpose

To provide a high-quality recruitment and HR administration service that delivers an excellent customer experience to managers, employees, candidates, agencies, and colleagues. The post holder will be responsible for supporting end-to-end recruitment activities, onboarding processes, compliance checks, and general HR administration, ensuring all processes are completed accurately, efficiently, and in line with organisational policies, procedures, and employment legislation.

The role acts as the first point of contact for recruitment-related enquiries and provides first-line advice and guidance to managers, employees, and external candidates. The post holder will support the delivery of effective recruitment, onboarding, maintenance of employee records, and HR transactional services across the organisation.

Key Responsibilities

Recruitment Administration

• Coordinate end-to-end recruitment administration for permanent, temporary, and agency vacancies.
• Review and quality assure job descriptions, person specifications, and recruitment advertisements.
• Publish vacancies across recruitment platforms and manage associated recruitment systems.
• Liaise with recruiting managers, candidates, and agencies throughout the recruitment process.
• Screen applications and CVs in accordance with agreed recruitment procedures.
• Arrange interviews and assessment activities, including issuing invitations and managing candidate communications.
• Support the appointment process by issuing offer documentation and onboarding information.
• Work closely with the organisation's neutral vendor agency management system to coordinate agency recruitment activities.
• Maintain recruitment records and ensure compliance with safer recruitment requirements.

Onboarding and Compliance

• Process pre-employment checks including references, right-to-work verification, qualifications, and employment history checks.
• Coordinate Disclosure and Barring Service (DBS) applications and renewals.
• Conduct identity checks and ensure all compliance documentation is complete prior to employment commencement.
• Set up new starters on HR and recruitment systems.
• Ensure onboarding activities are completed within agreed timescales and service standards.

HR Administration

• Provide administrative support across a range of HR activities including contract amendments, probation reviews, absence management, and leaver processes.
• Maintain accurate employee records and ensure all HR documentation is appropriately stored and managed.
• Input and update employee data accurately within HR and payroll systems.
• Support the administration of employment changes and organisational restructures where required.
• Assist with general HR enquiries and provide guidance on policies, procedures, and processes.

Customer Service and Advice

• Act as the first point of contact for recruitment and HR-related enquiries received via telephone, email, and correspondence.
• Provide accurate first-line advice and guidance to managers, employees, candidates, and external stakeholders.
• Escalate complex or sensitive matters to the appropriate HR colleague or manager.
• Deliver a professional, timely, and customer-focused service at all times.
• Signpost managers and employees to policies, procedures, and guidance available through the organisation's intranet.

Systems, Data and Reporting

• Use HR and recruitment systems effectively to access, process, and maintain accurate data.
• Ensure confidentiality and compliance with data protection requirements.
• Perform data validation checks and resolve discrepancies promptly.
• Support the production and monitoring of recruitment, vacancy, and workforce reports.
• Assist with the preparation of recruitment and HR metrics for Senior Leadership Teams and management reporting.
• Contribute to the continuous improvement of HR and recruitment systems and processes.

Team Working

• Work collaboratively with colleagues across the People Service, including…