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1st Line MSP Support Engineer - Customer-Focused Tech

Job in Rotherham, South Yorkshire, S60, England, UK

Listing for: DuoCall Communications Ltd.

Full Time position
Listed on 2026-10-27

Job specializations:

IT/Tech
IT Support, Technical Support, Network Security, Cybersecurity

Salary/Wage Range or Industry Benchmark: 25000 - 30000 GBP Yearly GBP 25000.00 30000.00 YEAR

Job Description & How to Apply Below

A managed service provider in Rotherham is seeking a 1st Line Service & Support Engineer to be the first point of contact for customers, providing friendly and effective technical support. Candidates should have 1-2 years of experience in a service desk role within an MSP, with strong skills in Microsoft 365 and networking. Responsibilities include supporting technical issues, maintaining cloud systems, and configuring firewalls.

This full-time position offers a chance to develop a fulfilling career in customer service and technical support.
Our group is growing, and we are hiring a 1st Line MSP Support Engineer
- Customer-Focused Tech in Rotherham, England, United Kingdom. Full responsibilities and requirements are described in the listing above. Learn more about the 1st Line MSP Support Engineer
- Customer-Focused Tech role in the description above.

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