Service Engineer

Location: Brinsworth

Job Title:

Service Engineer (North West) Salary:
Competitive  car Working Hours : 37.5, Monday
- Friday Contract :
Permanent

Location:

Bolton, Preston, M6 Corridor Who are we:
Agilico Workplace Technologies (North) is a fast-growing technology business with offices located across the UK. ?

Our aim is to provide high quality business solutions tailored to individual customer requirements. We are passionate about our employees and looking for highly motivated individuals that want to carve a successful career with us. Due to our continued success, we are looking to employ an experienced Sharp trained service engineer operating from our regional office in Stockport. Service Engineer

- The Role:

The job requires a motivated self-starter who is thorough and wanting to see a task through to conclusion. You should be co-operative, methodical and most importantly a team player. ?

Once a customer has requested a call-out, you will be the first person on site to assess/resolve the fault on their photocopier and must therefore be an enthusiastic worker with excellent communication skills and a can-do attitude. This is a field based role covering Oldham, Rochdale, Bury, Burnley, Colne, Blackburn and the surrounding area. Key responsibilities include, but are not limited to:
Service, repair & install various types of photocopier equipment, which may require connecting to the client's network in accordance with the Mandatory Call Procedure. Establish and maintain professional relationships and communicate in a professional manner with customers, team members, managers and other departments. Discuss service problems in a polite and informative manner with clients and provide a post call summary of the fault, outcome and actions to the relevant person.

Signal commercial opportunities to the Sales & Marketing Departments via sales lead generation form. Maintain customer's equipment and devices to the highest standards to achieve individual KPI's Maintain and manage car stock as/when needed Understand and account for the Health & Safety risks involved when repairing machines. Assist with workshop and warehouse activity as/when required Suggest improvements to the Company's systems, practices and procedures wherever possible.

Experience & Skillset: 3 years of field photocopier service experience Manufacturer training on Sharp essential for the role Recent training/awareness of Toshiba, Konica Minolta, and Rioch devices would be advantageous Ability to work on a client's network, along with troubleshooting experience for print/scan and other utilities Full UK Driving License essential Excellent communication skills DBS check required upon commencing employment Benefits Company Car Service Engineers bonus scheme 23 days (rising by 1 day per year to a maximum of 28 days), plus bank holidays Stakeholder pension scheme Healthcare Cash Plan Death in Service Cycle to work scheme Voucher & discount hub