Quality Assurance Officer

Job Purpose

The purpose of this job is to assist with the quality assurance activities of the Business as part of the wider Business Assurance Department. The position is based at the Company’s Head Quarters in Rotherham. Coverage of other sites within the UK as well as potentially overseas may be expected as part of the role.

The Business Assurance Department manages Governance for the AESSEAL group of Companies including Health and Safety, Quality Assurance, Environment and Energy, Sustainability as well as compliance.

The successful applicant will be part of the wider Business Assurance team that focuses on developing systems and processes for a successful international manufacturing business, headquartered in Rotherham. A key aspect of the role will be to facilitate this aspect of the quality assurance systems as well as maintaining associated quality standards / certification and product directive compliance.

• ISO 9001
• ISO 29001
• PED 2014/68/EU
• ATEX 2014/34/EU

• Working as part of a team to achieve targets and objectives that are key to the Business and the department.
• Investigating Quality incidents and implementing corrective actions.
• Participating in internal and external audits, identifying improvement opportunities and working with varying levels of employees to implement improvement.
• Principle Accountabilities
• Investigation of internal and external product incidents, finding the root cause by working with colleagues across all functions to implement solutions. This will include learning about the manufacturing and assembly processes, as well as all functions of the Business in order to appreciate potential causes of error.
• Completion of vendor questionnaires/submissions.
• Help collate information and publish management reports on Measures of Performance for the Business.
• Promotion and adaptation of the continuous improvement approach.
• Assist with ensuring product quality and compliance with associated legislation.
• Assist in the full range of day-to-day departmental activities.

N.B this list is not exhaustive; the job holder is required to carry out reasonable tasks within their level of skill and ability.

• GCSE grade C and above (5 and above) in English, Maths, Science.
• Full Drivers license.

• GCSE grade A in maths (7 and above).
• CQI specific qualifications.
• Degree in business related topic.

• Communication.
• Self-motivated.
• Analytical.
• Problem solving.
• Teamwork.
• Attention to detail.
• I.T. literate (Word and Excel).

• SAP.
• QPulse / Ideagen.

• Continuous improvement.
• Problem solving.
• Customer service.

• Previous experience in a Quality Assurance role.
• Understanding & application of relevant Directives as listed in section 2.
• Auditing.
• Handling of customer complaints.

• Desire to provide exceptional customer service.
• Eager to assist in the continuous improvement of the organisation.
• Ability to promote, embrace and manage change.
• Contribute to a happy working environment.
• Effective communicator.