Quality Improvement Supervisor

Quality Improvement Supervisor

Rotherham
Days
Manufacturing

Up to £40k

We're looking for a Quality Improvement Supervisor for a well established manufacturing business in Rotherham.

This is a hands on role focused on customer complaints, root cause analysis and driving real improvements across production, quality and engineering.

You'll need to be comfortable on the shop floor, confident challenging people when needed and strong enough to make sure actions are followed through properly.

The role:

Managing customer complaints through to closure
Carrying out root cause investigations
Driving corrective actions across production and quality
Making sure fixes are proven on the shop floor
Keeping records accurate, clear and audit-ready
Supporting customer visits and quality discussions
Working closely with QA, QC, production and engineering
Helping reduce repeat issues and improve right-first-time performance
Supporting audits, improvement projects and corrective action plans

What they're looking for:

Quality experience within manufacturing
QA, QC, complaints or CI background
Strong root cause and corrective action knowledge
Confident communicator across all levels
Able to challenge properly and follow things through
Strong attention to detail and documentation
Hands-on, organised and comfortable under pressure

Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief