Customer Team Leader

Customer Team Leader

Location:

188 Bawtry Road, Tanyard Shopping Prect, Rotherham, S66 1AA

Pay: £14.48 per hour

Contract:

Permanent, Part‑time (16 hours per week + regular overtime)

Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift (Friday after 6pm, Saturday, or Sunday). Availability will be discussed at interview.

You must be aged 18+ to authorise age‑related sales.

You’ll keep our shelves stocked and support sales, helping us offer more choice and exciting new services to our customers. You’ll be a familiar face in the community, getting to know customers and engaging with local and national charities. You’ll champion Co‑op membership and help grow our business.

• Own the day‑to‑day running of the store by leading your team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co‑op through community engagement and membership growth.

• Passion for people and leadership.
• The ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management (experience not essential).

• Full training and career development resources.
• 30% discount on Co‑op products in store.
• Flexible access to pay as you earn it.
• Up to 10% pension contributions.
• 36 days of holiday (pro‑rata, including bank holidays).
• 24/7 access to GP appointments, and colleague support programme.
• Market‑leading policies to help you through life's big moments.

Co‑op is member‑owned, focusing on people and communities. Joining means you’re part of a movement that puts people first, and you’ll receive career support, benefits, and a supportive workplace.

We welcome applications from everyone and are committed to an inclusive workplace. We are part of the Disability Confident scheme and offer adjustments during recruitment.