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Bilingual Customer Success Mgr./ CSM Customer Service Rep

Hybrid Escalation & Aftercare Specialist

Job in 3090, Rotterdam, South Holland, Netherlands
Listing for: Sunweb Group
Full Time position
Listed on 2026-02-02
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 EUR Yearly EUR 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Een reisorganisatie in Rotterdam zoekt een Escalation Services Specialist die klachten en complexe klantcases behandelt en hoge-impact situaties oplost. Je communiceert empathisch met klanten en werkt flexibel in een hybride team. Je krijgt een bruto maandsalaris tussen de €2750,- en €3000,-, plus diverse voordelen zoals korting op vakanties en coaching-sessies. Deze rol vereist beschikbaarheid van minimaal 32 uur per week.
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