Summer Season – Service Specialist

Looking for an unforgettable work experience in a dream destination as a guide during summer season? At Sunweb Group, we’re always on the hunt for passionate, customer-oriented people to join our guide team at one of our popular summer destinations.

As a Destination Service Specialist (Field Guide), you are the face of Sunweb at our summer destinations. From the moment guests arrive until they return home, you make sure they feel welcome, supported, and inspired. You work both digitally and on-site
, creating unforgettable holiday experiences with your proactive mindset, problem‑solving skills, and warm personality.

Please note:

all destination positions for the upcoming summer season 2026 are currently filled. However, our needs can change quickly — if a position becomes available, we will contact suitable candidates immediately.

• Be there for our guests — both online and at the destination.
• Handle questions and complaints with empathy, creativity, and full ownership.
• Promote and sell excursions, upgrades, and add‑ons to enrich the holiday experience.
• Represent Sunweb with pride at accommodations, excursions, and local events.
• Work closely with our DMC and local partners to ensure smooth operations.
• Act in emergencies or irregular situations according to the Sunweb Emergency Protocol.
• Keep systems and administration up to date (Freshworks, SharePoint, Destination Tool).
• Depending on your destination, you will:
  • Welcome guests at the airport and coordinate transfers, or
  • Focus on guest contact in resorts and provide digital support.

• Experience in tourism or a service-oriented role.
• A strong guest‑first mindset and excellent communication skills.
• Hands‑on, flexible attitude (comfortable with irregular hours).
• Confidence in using digital tools and multitasking efficiently.
• Languages:
  
  fluent in English (Dutch, French, Swedish or Danish are a big plus).
• A valid driver’s license.
• Full availability during the entire summer season (including weekends).
• Eligibility to work in the destination country.

• A fun, international work environment in one of Europe’s most beautiful destinations.
• A role where you can truly impact guests’ holiday experiences.
• Training, guidance, and continuous support from experienced colleagues.
• Accommodation and transportation arranged by Sunweb Group.
• A return flight to your destination.
• Monthly salary starting from €1,520 gross.
• Insurance coverage during your contract.
• 10% discount on your own Sunweb holiday.

Most importantly: an unforgettable adventure, international friendships, and memories that will last a lifetime.

How to apply

Are you excited about this role and ready for a summer adventure with Sunweb? Even though all summer destination positions are currently filled, we encourage you to apply. By applying, you’ll join our talent pool and as soon as a position becomes available, we will contact suitable candidates directly.

Submit your application in English via the apply button and make sure your availability, preferred destinations, and language skills are clearly mentioned.