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Klantgerichte Proces- en Journeys Lead
Job in
3090, Rotterdam, South Holland, Netherlands
Listed on 2026-08-30
Listing for:
NN Personeel B.V.
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis, Change Management, IT Business Analyst, Business Continuity -
Business
Business Systems & Technology Analysis, Change Management, Business Continuity
Job Description & How to Apply Below
NN Group Netherlands zoekt een Business Process Manager binnen Proces & Change met focus op Customer Journeys en digitale transformatie. Je leidt verandertrajecten in onze bedrijfsprocessen, bewaakt naleving en stemt af met stakeholders op alle niveaus.
Je analyseert klantwensen, ontwerpt plannen en zet implementaties op ketenniveau door, inclusief toepassing van AI om klantbehoeften slimmer te begrijpen. Je werkt hybride vanuit Rotterdam, met af en toe werk op kantoor in Arnhem en een focus op
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