IT Support Engineer

Paebbl is an industrial resilience company turning captured CO₂ into carbon-storing building materials. We accelerate the natural process of CO₂ mineralisation - in which CO₂ reacts with minerals to form stable carbonates from thousands of years - to a matter of hours, producing a carbon-negative powder that can replace conventional, heavily emitting cementitious materials. Having switched on the world's first continuous CO₂ mineralisation demonstration plant, we are now scaling from startup execution into structured industrial operations.

It is a fast-moving environment where pragmatism, ownership, and the ability to build things that work in the real world matter.

This is a hands-on, on-site role for someone who is comfortable being the go-to person for IT and OT support in a fast-moving environment: practical, self-sufficient, and happy to own the day-to-day work that keeps a site running.

Paebbl needs on-site cover for IT/OT support, administration, and networking. Much of this work is hands-on and cannot be done remotely - device admin, networking, and day-to-day support all need someone physically present. This is a fixed-term hire to cover that work directly and keep things running smoothly on-site.

As IT/OT Support Engineer, you will take on the bulk of day-to-day IT support, handle device and software administration, and provide networking and OT/security support where needed. You will be the person people turn to when something is not working, and the one who keeps the site’s systems steady.
This is a 4 month contract role, with opportunity for extension.

• Provide day-to-day IT support on-site - the bulk of the role.
• Respond to and resolve support requests directly, keeping people productive.

• Administer devices and software, including setup, configuration, and maintenance.
• Keep systems and equipment in good working order across the site.
• Proactively seek opportunities for improvement and automation

• Support networking on-site, an area where we currently have less in-house depth.
• Provide OT and OT/security support where needed.

• IT support experience, plus device and software administration - this is the main part of the role and the core requirement.
• Able to work independently and hands-on, on-site.
• Comfortable owning day-to-day support and being the on-site point of contact.

• Networking experience - a strong plus, as it is an area where we have gaps and less direct experience in-house, so it adds real value.
• OT and OT/security experience - also a strong plus, for the same reason.
• Experience supporting an industrial, manufacturing, or operational site.

You will likely succeed in this role if you are practical, dependable, and comfortable being the only on-site IT/OT person for much of the day. You do not wait to be told what to do - you see what needs fixing and get on with it. You are happy handling the basics well and confident enough to take on networking and OT/security work where it is needed.

You bring low ego, a strong sense of ownership, and the kind of steady reliability that lets the rest of the team get on with their work knowing the site is in good hands.