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Customer Service Rep Ecommerce

Senior Customer Experience Operations Lead

Job in 3090, Rotterdam, South Holland, Netherlands
Listing for: JD.COM
Full Time position
Listed on 2026-04-12
Job specializations:
  • Retail
    Customer Service Rep, Ecommerce
Salary/Wage Range or Industry Benchmark: 60000 - 80000 EUR Yearly EUR 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading online retail company in Rotterdam is seeking a Senior Customer Experience Operations Specialist to enhance user experiences and optimize operations. Candidates should have over 3 years in e-commerce or retail with strong data analysis skills. The role requires cross-functional collaboration, proficiency in English, and the ability to independently manage customer experience metrics. Competitive salary and growth opportunities are offered.
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Position Requirements
10+ Years work experience
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